Your Privacy Matters to Us

At Giraffe Audio, we're all about keeping your details safe. We don't believe in running a bunch of trackers or anything like that. We use Google Analytics to keep an eye on how we're doing, Klaviyo to manage our newsletter subscriptions, PayPal for secure payments and we have links to social media. But that's it.

What We Collect

  • Your name and maybe your job title
  • Contact info like your email
  • Where you're from, what you like, and other preferences

How We Use It

  • To get your orders to you
  • To help you out if you have questions
  • To send you updates and offers (only the good stuff, we promise)
  • To make our service better

Keeping It Safe

We've got strong security measures to make sure your info stays safe and sound.

GDPR Statement

Your Data, Your Rights, Our Responsibility

At Giraffe Audio, we take your privacy seriously. We're committed to being transparent and compliant with the General Data Protection Regulation (GDPR).

What is GDPR?

The GDPR is a regulation that aims to empower individuals in the European Union to control their personal data. It sets the guidelines for the collection and processing of personal information.

What Data We Collect

We collect only the essential data needed for specific purposes:

  • Personal identification information (Name, email address, phone number, etc.)
  • Financial data for transactions
  • Technical data (IP address, login data, etc.)

How We Use Your Data

  • To process your orders
  • To provide customer support
  • To improve our services
  • To send you updates and offers, but only with your consent

Data Security

We employ the best practices and security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

Your Rights Under GDPR

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Object to Processing: You have the right to object to our processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

How to Exercise Your Rights

To exercise any of your rights, please contact our Data Protection Officer at dataprotection@giraffeaudio.com.

Changes to This Statement

We may update this GDPR Statement from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.